WE WANT YOU TO LOVE YOUR PURCHASED PRODUCTS.

IF HOWEVER YOU ARE NOT COMPLETELY SATISFIED WITH YOUR PURCHASE, YOU MAY RETURN THE ITEMS FOR AN EXCHANGE OR REFUND WITHIN 5 DAYS FROM THE DATE OF RECEIPT OF THE GOODS 

PLEASE INITIALLY CONTACT US AT:

JESSE@SALTACOLLECTIVE.COM

PLEASE PROVIDE PROOF OF PURCHASE DETAILS.

AS AGENTS ON BEHALF OF THE THIRD PARTY SUPPLIERS (BRANDS) SELLING ON OUR MARKETPLACE, WE WILL LIAISE WITH THE BRANDS ON YOUR BEHALF AND ADVISE THEREAFTER ON THE MOST CONVENIENT AND EFFICIENT COURSE OF ACTION TO FOLLOW.

APPROVED REFUNDS WILL BE MADE TO THE SAME METHOD OF PAYMENT.

TO BE ELIGIBLE FOR A RETURN, YOUR ITEM MUST BE UNUSED AND IN THE SAME CONDITION THAT YOU RECEIVED IT. IT MUST ALSO BE IN THE ORIGINAL PACKAGING.

PLEASE NOTE THAT ANY BESPOKE OR MADE-TO-ORDER ITEMS MAY NOT BE RETURNED.

ALL INTIMATE APPAREL IS FINAL SALE, THIS INCLUDES LINGERIE, BODYSUITS & SWIMWEAR

ANY SALE MERCHANDISE IS FINAL SALE

WE RESERVE THE RIGHT TO DENY A REFUND, RETURN OR EXCHANGE OR STORE CREDIT IF ITEMS ARE NOT RETURNED IN ORIGINAL CONDITION OR DO NOT MEET OUR QUALITY STANDARDS.

customers are responsible for return shipping costs. original shipping fees are non-refundable. returns will be refunded to the original payment method or issued as store credit, excluding shipping charges.